eneoworks offical

Threadly | Data Deletion Instructions

Threadly | Data Deletion Instructions

This page explains how to revoke Meta (Threads/Instagram) access and how to request deletion of data stored by Threadly.

1) In-app action (log out)

Steps

  1. Open Threadly → Settings → Account
  2. Tap Log out (you will be taken back to the consent screen next time)
Device session/token is cleared. Server-side data is handled as described below.

2) Revoke Meta app access (required)

Accounts Center (Threads/Instagram)

  1. Open Threads (or Instagram) → Profile → Settings & privacy
  2. Go to Accounts Center → Password and security
  3. Open Apps and websites
  4. Find Threadly → Remove (revoke access)
Wording/order may vary by app version. Look for “Accounts Center → Apps and websites”.

3) What data is deleted

  • Account identifiers: Threads/Instagram user ID and username
  • Post metrics: Target post IDs and retrieved counts (impressions, likes, replies, reposts, quotes)
  • Aggregations: Daily/period metrics (e.g., averages, period-over-period deltas)
  • Sync metadata: Last fetch time, cache flags
We do not store email/phone, device tracking logs, or behavioral tracking unrelated to metrics.

4) Timing and policy

Default retention: up to 90 days

  • Once Meta access revocation is detected, related data is automatically deleted within 90 days.
  • Due to backups and cache, full propagation may take up to 24 hours.

5) Need immediate deletion?

You can request immediate deletion by email. Please include:

  • Threads username (with @) or user ID
  • Note “Immediate deletion request”
  • Optional: target period or specific post IDs

Send to: privacy@eneoworks.com (cc: support@eneoworks.com)

We will process within a reasonable time (typically within 7 business days) and notify you by email.

6) After deletion you can verify

  • Historic metrics/reports no longer appear in Threadly
  • Re-login starts from the initial consent screen
  • “Threadly” no longer appears under Meta “Apps and websites”

7) Contact

Personal data / deletion requests: privacy@eneoworks.com

General support: support@eneoworks.com (first response target: within 48h)

Public URL: https://eneoworks.com/apps/threadly/data-deletion-en
Last updated: 2025-11-09
Language: English | 日本語